We understand that using our facilities for the first time can be a little daunting ! Don't worry, we are here to help. Here are some frequently asked questions from our loyal customers.
1. Where do I put the washing powder?
The slots for powder are located on the top of every washer. Simply lift the rubber flap and place your powder into the second slot.
2. What's the difference between slot 1 and slot 2?
Both slots are used for washing powder. Slot 1 is used to add detergents during pre-wash cycle. Slot 2 is used to add detergents during the main wash cycle. Unless told otherwise, please place all your soap powder into slot 2.
3. Where do I put softener?
Softener goes into the last slot; slot 4. Refer to the photos.
4. Where do I put liquid powder?
Slot 3. Refer to photos.
5. How do I close the washer door?
After you've placed your laundry inside, push the door closed, and whilst holding it closed, lock the handle back to its original position. This secures the door and prevents your laundry from falling out !
6. How much washing powder do I use?
Follow the instructions on your washing powder box. Otherwise, 1 scoop is enough for most loads. If your clothes are especially dirty or stained, 1.5 scoops may be appropriate. Remember, using too much powder can be just as bad as using too little.
7. More bubbles means cleaner clothes?
No, quite the opposite. If you are seeing alot of bubbles, you are using WAY too much powder. The less bubbles you see, the cleaner your clothes will be because bubbles make it more difficult for the washing machines to rinse the soil from dirty clothes. Today's detergents are highly concentrated and designed to form less bubbles.
8. How long does the washing machine take?
Approximately 30 minutes for a normal cycle (4 minutes for filling and 26 minutes for washing). This will vary with the program used, please see staff for further help.
9. How long does the dryer take?
Completely up to you. Every 12 minutes of drying costs just $2.
10. How long should I leave in the dryer for?
Depends on the thickness and material of your clothing. Generally, 36-48 minutes will fully dry your everyday clothes. Thicker blankets and duvets will take longer. Please read your clothing labels or have a chat to our staff if you're unsure.